by 11:00 am EST will be processed the same business day. Orders
received after 11:00 am will be processed the next business day.
Orders will be sent to our warehouse to be processed and will ship
out of the warehouse as indicated in the detail information
provided per item. Rush shipping may be available for an additional
fee, please call Customer Service. Weekends and holidays do not
count as business days. If an item is out of stock you will be
notified via email.
After the package
is shipped you will receive an email with your tracking number.
Tracking numbers can take up to 12 hours to be active in UPS and
USPS tracking systems.
We accept Visa,
MasterCard, Discover, American Express and PayPal payment methods.
Prices are in U.S. dollars. Massachusetts sales tax will be added,
only on taxable goods shipping within Massachusetts. The customer is
responsible for any additional customs duties and value added tax
(VAT) when items are received outside of the United States.
Zone4Kids reserves the right to ask the customer for additional
information prior to shipping if the shipping address of the
recipient does not match the billing address on the credit card. For
the protection of our customer if Zone4Kids is unable to verify the
credit card billing address, name and phone number we reserve the
right not to ship the merchandise or process the order.
Special and Custom
manufacturing interval will be indicated on the product page. Please
indicate the wear-by or need-by date to ensure you receive your item
in time for the special occasion. If your date is very close to the
manufacturing plus standard delivery interval we recommend that you
include expedited shipping. We will not automatically expedite
shipping. Rush orders are available for some manufacturers. Please
contact us and we will work with the manufacturer to make every
attempt to meet your needs. The requested date is not a guaranteed
delivery date. Delivery times depend on the shipping method you
choose and the destination. Please allow adequate time.
If you are
planning for a group and want all garments to match it is
recommended that all garments be ordered from the same manufacturer
at the same time on one order. This will ensure all garments are cut
from the same dye-lot. If the order is for a wedding party and the
garments are to ship to different locations please contact customer
service after placing your order and we will make sure the items
reach the correct destinations.
If your purchase
is for a gift, please indicate if a gift receipt is required for
material belonging to the customer is considered abandoned after 18
days. Customer Service will make every reasonable attempt to contact
the customer for authorization of shipping charges to have the
merchandise re-shipped to them. The customer has 18 days to correct
the situation with an accurate address or accept the merchandise
previously refused delivery. We are not responsible for customer
address errors and will not refund or exchange an abandoned
Cancellations: Disputing or reversing a credit card transaction
because you have buyer's remorse or your event has been canceled or
any other circumstance out of the control of Zone4Kids constitutes
non-payment and potential fraud. Zone4Kids will make every attempt
to collect payments due before turning the matter over to our
cancellations or changes: Credit card processing charges are incurred immediately
upon completion of the order to obtain approval. Any changes or
cancellations after receiving confirmation will be charged a 15%
handling fee to cover credit card processing fees and changes or
cancellations with the vendor. Please understand that handling fees
are necessary to maintain optimal pricing for all our